Before Your Appointment
Everything you need to know before beginning your hair transformation with Lisa Gordon in Mill Valley.
FAQ
Where is Lisa located?
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Lisa works independently inside MBS Salon in Mill Valley, California. She welcomes clients from throughout Marin County and the greater Bay Area.
How do I know which hair service to book?
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If you’re unsure which service best fits your needs, begin with a consultation. Lisa will review your current hair, hair history, inspiration, lifestyle, and maintenance preferences before recommending the right appointment.
Do I need a consultation before booking a transformation?
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A consultation is strongly recommended for significant color changes, corrective color, or complete hair transformations. This allows Lisa to assess your starting point, discuss your goals, and determine the time and services required.
What should I bring to my consultation?
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Bring two or three inspiration photos, along with examples of anything you do not want. Be prepared to discuss your color history, current haircare routine, styling habits, and how frequently you would like to return for maintenance.
Can Lisa recreate my inspiration photo exactly?
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What is considered a color correction?
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How long will my appointment take?
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Appointment times vary depending on your selected services, hair length, density, starting point, and desired result. Lisa values efficiency while ensuring that every service receives the time and attention it requires.
Unless Lisa advises otherwise, arrive with clean, dry hair and minimal product buildup. Clean hair helps Lisa accurately evaluate your color and create the best possible result.
Appointments must be changed or canceled at least [insert number] hours in advance. Late cancellations and missed appointments may be subject to a fee.
How should I arrive for my color appointment?
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What is the cancellation policy?
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Inspiration photos provide a helpful creative direction, but every result depends on your starting color, texture, condition, previous services, and maintenance preferences. Lisa will create a personalized interpretation designed specifically for your hair.
Color correction may include removing artificial pigment, correcting uneven color, addressing banding, repairing an unwanted tone, or making a significant change from your current color. Corrective services generally require a consultation and may take more than one appointment.